Help / FAQ

Questions about buying, an account, and age. As this list grows, the questions stay in the index below. A question whose answer is already a policy links to that page instead of repeating it.

Questions

How do I create an account?

Open Account in the header and register with your email. You can browse and buy without doing this.

Do I have to register to buy?

No. Checkout works as a guest. An account keeps your orders and the details you save, and a guest cart is kept when you register or sign in during that visit.

Why am I asked for my date of birth?

You must be 21 or older to buy. The shop checks that when you register, and again at checkout. The footer states the same age on every page.

What if the date says I am under 21?

That account or that order does not go through. If you mistyped the date, correct it and try again.